Hello DMX members -
As you may have noticed the Dive Matrix was taken offline for a few hours yesterday. We did this after receiving an alert that several sites on the hosting platform DMX is on were hacked and replaced. While everything is back up and normal, there are a few things you should know and do for your account... Please read on:
While it does not appear any user accounts were accessed, and DMX does not store any sensitive personal information like addresses, credit cards or even full names for most members, we have proactively removed all member passwords. To login you will need to reset your password by entering your username or email address on this page. This two step process insures no one but you has access to your account.
At the same time we also highly suggest that, if your DMX password is something you use with other sites, you change your password on these other sites as well. While our passwords are stored using a one-way encrypted format to prevent even someone with complete access from ever knowing what you entered - it is certainly the safest practice to change all your passwords regularly.
In the 6+ years we have had our community online, this is the first issue we have ever had with security. While this one appears to be limited to just defacing the site, we'd rather be genuine and cautious rather than vague or close-lipped where it concerns our member's accounts.
It goes without saying, I sincerely apologize for the outage and inconvenience.
Should you have any questions please just reply here or in Site Support.
Thanks
-Ken




Reply With Quote

